FAQ
Make an Offer
We want everyone to have the best gear at the price they want. Simply start by clicking the orange “Make Offer” button on any product page and logging into your Detroit Modular account. Once you're logged in, give us your best offer and a brief explanation (or other gear that you are looking to get a package price for), then click the "make offer" button.
Negotiating the Bargain
Once we receive your offer, we will either accept it or send you a counter offer by email. If we accepted your offer then all you have left to do is follow the links in your email or head back over to detroitmodular.com and complete your purchase. If we send you a counter offer you can negotiate with us via email or by logging into your account. If we refused your offer, we hope that you don't take it personally - we most certainly don't.
Please note that inventory levels may change during the negotiation process. All offers are automatically canceled after 48 hours if there is no response and will need to be resubmitted.
Make your Purchase
You're almost there! With a price agreed upon your final step is to add the item to your cart and checkout with your exclusive price. Want to get a larger quantity of the item at this price? That's okay. Just change the quantity in your cart to the desired amount.
If you run into any problems with the offer process, we are always happy to help so please don't hesitate to contact us via email or call us at 888.666.0777.